Introduction

Welcome to dubdub ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Dubdub app or related websites.

Information we collect

We may collect information about you in several ways:

Personal data: Identity data such as name, email address, and phone number provided voluntarily when you register or contact us.

Derivative data: Information our servers automatically collect, such as your IP address, browser type, operating system, and access times.

Financial data: Payment method details (stored by our third-party payment processors, e.g., Stripe or PayPal) related to your transactions.

Use of your information

We use the information we collect to:

Create and manage your account.

Process transactions and send related information (confirmations/invoices).

Improve our website and user experience.

Respond to customer service requests and support needs.

Send marketing communications (which you may opt out of at any time).

Disclosure of your information

We do not sell your personal data. We may share information with:

Third-party service providers: Vendors who perform services for us, such as data analysis, email delivery, and hosting.

Legal requirements: If required by law or to protect our rights, property, and safety.

Business transfers: In connection with any merger, sale of company assets, or acquisition.

Cookies and tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies, but some portions of our service may become inaccessible.

Data security

We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.

Your privacy rights

Depending on your location, you may have the following rights:

Access / portability: The right to request copies of your data.

Correction: The right to request that we fix inaccurate information.

Deletion: The right to request that we erase your personal data. In the Dubdub app, go to Profile → More → Delete data. See Delete your account for the full in-app steps.

Objection: The right to object to our processing of your data.

Child safety standards

dubdub is committed to maintaining a safe environment for all users. dubdub strictly prohibits any content, behavior, or activity that constitutes or facilitates child sexual abuse and exploitation (CSAE). This includes but is not limited to the sharing, distribution, or solicitation of child sexual abuse material (CSAM).

Any user found violating this policy will be immediately and permanently banned from dubdub and reported to the National Center for Missing & Exploited Children (NCMEC) and relevant local authorities.

To report a child safety concern, contact us at info@godubdub.com.

Contact us

If you have questions or comments about this Privacy Policy, please contact us at info@godubdub.com.